Please note that only fully vaccinated pilgrims will be permitted to make use of Pilgrim Assist as we need to ensure peace of mind and the safety of other pilgrims as well as service providers. Please provide a copy of your vaccination record. If you can not be vaccinated due to medical reasons, please supply a letter from your general practitioner confirming this and submit a Covid-19 test result 24 hours prior to arrival.
You agree that it is your personal decision to travel and that you are doing so with full knowledge of current travel recommendations and travel restrictions with regard
to the risk of COVID-19, with you having taken full personal responsibility to inform yourself in relation thereto. The Operator does not assume any responsibility for and shall not be liable for any unsafe conditions or health hazards, including pandemics or other illnesses to which you may be exposed.
The Operator will, however, use its reasonable endeavours to provide you with the latest travel information available to the Operator in respect of the regulations, conditions and supplier terms applicable in relation to COVID-19, as at the time of your booking. This information is obtained from third-party sources and is subject to change at any time without notice.
The Operator, its employees and agents, shall, accordingly, not be liable for any loss (financial or otherwise), damage, illness, harm, trauma, death, delay, denial of onward travel or costs (including but not limited to quarantine costs), which you may incur or suffer, whether during or post-travel, arising directly or indirectly out of the risks and/or dangers associated with travelling during the COVID-19 pandemic, whether or not you had been informed by the Operator of such risks and/or dangers at the time of booking.
The Operator is not responsible for the acts or omissions of travel suppliers, including the failure by the travel suppliers to adhere to their own schedules, provide services or refunds or their failure to honour any future trip credit.
Please note that most insurance policies have a specific clause stating that they do not cover epidemics and pandemics, especially when travel warnings are in place. It would be advisable for you to take advice from an insurance broker should you have any queries regarding the appropriateness of a travel insurance policy. The Operator shall not be liable for your election not to purchase insurance nor shall the Operator be liable to you for any denial of any claim by a travel insurer as it relates to COVID-19 or any other claim under the relevant policy.
You are aware of the risks and dangers associated with travel during the Covid-19 pandemic and you expressly assume all of the risks and dangers in relation thereto; and hereby forever release, discharge and hold the agency, its employees, officers, directors, associated, affiliated companies and subcontractors harmless against any and all liability, actions, causes of action, suits, damages, claims and demands of whatsoever nature which you may now have or which may hereafter arise out of or in connection with such risks and dangers.